Privacy Policy
We ask that you read this privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
1. Who we are?
This website is operated by Salva Fast Food Ltd.
We collect, use and are responsible for certain personal information about you. For the purposes of data protection legislation, the controller of any personal information collected through this website is Salva Fast Food Ltd (company number 12098245), 1-3 St James Street, Burnley, Lancashire, BB11 1QL
2. Our website
This privacy policy relates to your use of our website, www.salvafastfood.com only.
Throughout our website we may link to other websites owned and operated by certain trusted third parties to promote SALVA FAST FOOD worldwide franchise opportunities (including www.franchisedirect.com, www.franarabia.com or any other international franchise recruitment or broker websites SALVA FAST FOOD deems relevant for such purposes).
These other third party websites may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
3. Our collection and use of your personal information
We collect personal information about you when you enquire through our website, email us, call us, submit an application form, complete a non-disclosure agreement, contact us via email, meet with us in person at face to face meetings, franchise exhibitions and events, access our website, register with us, contact us, send us feedback and post material to our website.
We collect this personal information from you either directly, such as when you contact or meet us or indirectly, such as your browsing activity while on our website (please see “Cookies and similar technologies” below).
3. We also collect personal information about you from other sources as follows:
When you submit an enquiry about SALVA FAST FOOD through a third-party franchise recruitment or broker website.
When you are referred to SALVA FAST FOOD via a broker or intermediary.
The personal information we collect about you depends on the particular activities carried out through our website. Such information includes:
Your Name, Address, Contact & Business Details,
Date Of Birth,
Whether You Are Fluent In English,
Your Residential Status & Legal Right To Own A Business As Relevant To The Country In Which You Are Applying For A Franchise,
Your Business & Personal Financial Details,
Your Reasons For Applying For A Franchise,
Details Of Relevant Experience & Qualifications,
Details Of Any Feedback You Give Us By Phone, Email, Post Or Via Social Media.
4. We use this personal information to:
Contact you about worldwide franchise opportunities
Assess your suitability to become a SALVA FAST FOOD franchisee (a Master Franchisee, Area Developer, Multi Unit Operator or Single Territory Franchisee),
Customize our website and its content to your particular preferences,
Notify you of any changes to our website or to our services that may affect you,
Improve our services,
If you contact us by phone, email, social media or otherwise, keep a record of that correspondence,
To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
This website is not intended for use by children under the age of 13 and we do not knowingly collect or use personal information relating to children.
5. Whether information has to be provided by you, and if so why?
We require you to provide the relevant information requested in our international and UK franchise interest form applications to enable us to assess your suitability to become a SALVA FAST FOOD franchisee. We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
6. Marketing
We would also like to share your information with other companies within the group in order to promote other group owned franchise opportunities to you.
We will only ask whether you would like us and our group companies to send you marketing messages when you tick the relevant boxes when you submit an application or make an enquiry. Click here http://www.salvafastfood.com/contact to see what this form looks like.
If you have previously agreed to being contacted in this way, you can unsubscribe at any time by:
Contacting us at support@salvasfastfood.com, using the ‘unsubscribe’ link in emails. It may take up to 10 working days for this to take place.
Our lawful basis for processing your personal information
When we use your personal information we are required to have a lawful basis for doing so. There are various different lawful bases upon which we may rely, depending on what personal information we process and why.
7. The lawful bases we may rely on include:
Consent: Where you have given us clear consent for us to process your personal information for a specific purpose.
Contract: Where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Where our use of your personal information is necessary for us to comply with the law (not including contractual obligations).
Legitimate Interests: Where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information, which overrides our legitimate interests).
8. Who we share your personal information with?
We routinely share your name, address, application form business and CV details with relevant SALVA FAST FOOD personnel, relevant personnel of other group companies and SALVA FAST FOOD’s third party advisors, consultants and brokers.
This data sharing enables us to share key information with worldwide marketing recruitment agencies and consultants who follow up leads.
Some of those third-party recipients may be based outside the European Economic Area – for further information including on how we safeguard your personal data when this occurs, please see “Transfer of your information out of the EEA” below.
8. We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case, we may disclose your personal information to the prospective seller or buyer of such business or assets, if SALVA FAST FOOD or substantially all of its assets are acquired by a third party, in which case, personal information held by it about its customers will be one of the transferred assets, if we are under a duty to disclose or share your personal information in order to comply with any legal obligation; or to protect the rights, property, or safety of SALVA FAST FOOD, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
SALVA FAST FOOD employs third party suppliers to provide services, including IT, internal and external auditors. These suppliers may process personal information on our behalf as “processors” and are subject to written contractual conditions to only process that personal information under our instructions and protect it.
In the event that we do share personal information with external third parties, we will only share such personal information strictly required for the specific purposes and take reasonable steps to ensure that recipients shall only process the disclosed personal information in accordance with those purposes.
9. Keeping your personal information secure:
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
10. How long we keep your personal information:
We will retain your personal information for as long as necessary for the purposes we have set out above. At your request or if you do not engage with us for a period of three years, we will review and may delete any information that we no longer have a legitimate reason to retain.
11. Your Rights:
You can exercise any of the following rights by contacting us on support@salvafastfood.com.
12. Your rights in relation to your personal information are:
Access to the personal information that we hold about you and to certain other supplementary information that this policy is already designed to address.
Require us to correct any incorrect or complete any incomplete personal information that we hold about you.
Require to delete personal information concerning you in certain situations; receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations.
Object to our use of your personal information in certain situations, including direct marketing.
Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you.
Otherwise restrict our processing of your personal information in certain circumstances.
Any requests received by SALVA FAST FOOD will be considered under applicable data protection legislation. If you remain dissatisfied, you have a right to raise a complaint with the Information Commissioner’s Office at www.ico.org.uk.